There’s been a lot written about values-based businesses, but far less from those who have actually lived it, and not in just one setting but across a wide range of enterprises, with each producing the same exceptional results. One such person is Arthur Blank, Co-Founder of Home Depot, Owner of the Atlanta Falcons among other businesses, and author of a wonderful new book titled Good Company.
Coaches rely far too much on asking open-ended questions, says my next guest. She maintains that reflective inquiry to complement those questions can help provide insights and potential breakthroughs. All this and much more is captured in a fascinating new book called Coach the Person, Not the Problem: A Guide to Using Reflective Inquiry. And it’s a pleasure to have with us its author, Dr. Marcia Reynolds.
How often do you walk away from a conversation feeling really heard, that it moved the people in it forward in some important way? Dialogue is the oldest tool for change we have, but we seem to be getting worse and worse at it. This dilemma and how to address it is captured in a fascinating new book called Making Conversation: Seven Essential Elements of Meaningful Communication. And it’s a pleasure to have with us its author, Fred Dust.
With the challenges brought about by the COVID-19 pandemic and the corresponding economic turndown, the tyranny of the present has never been more pronounced. My next guest believes, however, that in these uncertain times, the ability for an organization to look into the future, as much as 10 years, is more important than ever. He is Josh Suskewicz, a Partner at Innosight and Co-author of the book Lead from the Future: How to Turn Visionary Thinking Into Breakthrough Growth.
We have been told for the longest time that the more confident we are the better, but my next guest says that way of thinking can lead to enormous trouble. He is Don Moore, a professor at the Berkeley Haas School of Business and Author of Perfectly Confident: How to Calibrate Your Decisions Wisely.